The website «www.carhouse.gr» is the online store of Car House EE, hereinafter referred to as the “company,” for the sale of products via the Internet.

Company Name: Car House EE
VAT Number: 800671400
Tax Office: Z Thessaloniki
Headquarters: Lagkada 353, 564 30 Stavroupoli, Greece – Thessaloniki
GEMI Number: [not provided]

All transactions conducted through www.carhouse.gr (hereinafter "site") are governed by Greek and European e-commerce legislation, Law 2251/1994 on consumer protection, and Law 2472/1997 on personal data protection, as amended.

1. Acceptance of Terms

Before making any transactions through our website, please review the following terms and conditions of use. By using the site, the visitor/user is deemed to fully accept the General Terms of Transactions as they apply.

2. Personal Data

Visitors may browse the online store without providing any personal information.
Placing an order requires the voluntary submission of personal data, including: full name/company name, postal address/headquarters, telephone number, email, VAT number (for invoiced purchases), and credit card details if paying by card.

The collection of this data is solely for providing quality service and fulfilling orders. The company strictly respects privacy and follows data protection principles. Personal data will not be used unfairly or disclosed without explicit consent, except as required by law or authorized public authorities.

When visiting the site, you may be asked to provide personal information (name, profession, email, date of birth, etc.) to ensure proper service operation. Personal data is used exclusively for the intended service and cannot be shared with third parties without complying with Law 2472/1997.

www.carhouse.gr operates according to Greek and EU law and securely retains personal data for the duration of the user’s registration, after which it is deleted upon termination of the commercial relationship.

Personal data is used solely by the store or its partners to support, promote, and fulfill transactions and send newsletters or offers. Data may be disclosed to judicial, police, or other authorities upon lawful request. Customers have rights of access and objection under Articles 11–13 of Law 2472/1997.

If you are underage, you must review these terms with a parent or guardian. Acceptance by a parent/guardian is considered consent on your behalf.

3. Registration

Upon registration, the user receives a username and password. Users are responsible for all actions taken with their credentials and must notify the company immediately in case of loss. Deletion of the registration can be requested by the user.

4. Intellectual Property Rights

Users are granted a limited license for personal, non-commercial use of the site. All content, images, graphics, photos, designs, texts, services, and products on www.carhouse.gr are intellectual property of Car House EE and protected by Greek, EU, and international law. Unauthorized reproduction, copying, distribution, or commercial use is prohibited without written permission.

Trademarks, logos, and distinguishing marks of Car House EE or third-party partners are protected by law and remain the property of the respective owners.

5. Warranty

The company provides no guarantees regarding site functionality or products, including fitness for a specific purpose. Supplier/manufacturer warranties apply where available. The company strives for proper site operation but does not guarantee uninterrupted service or absence of viruses.

Full warranty coverage for unmounted products requires installation by the company’s specialized technicians. For products made in Greece & Italy, warranty extension is possible upon agreement with the seller.

6. Limitation of Liability

6.1 The company is not liable for lost profits or damages arising from site use, including delays or data loss.
6.2 The company is not responsible for links provided on the site.
6.3 Users are responsible for any fees or costs incurred through site use.
6.4 The company reserves the right to block access for users violating terms.

7. Orders

Placing an order does not constitute a contract unless the company confirms via email the availability, description, and price of the ordered product. Acceptance is completed upon email confirmation.

8. Prices – Order Cost

Total cost includes net prices, VAT, and shipping. Users will be invoiced for the total order cost.

9. Payment Methods

Invoices can be paid in-store (cash or card), by credit/debit card, or via bank transfer:

EUROBANK IBAN: GR0302600420000540201579113
Beneficiary: Nikos Makris
Reference: Name and order number (found in confirmation email)

Transfers from other banks may incur transaction fees.

10. Shipping Method & Cost

Products are shipped via the company’s chosen courier or postal service to the address provided by the buyer. Shipping cost depends on order quantity.

11. Order Cancellation

Orders can be canceled within 14 days of delivery if products are in original condition. Pre-completion cancellations can be done via the “Delete” button in the shopping cart. For completed orders, contact the company by phone or form for cancellation.

12. Product Returns

Products may be returned within 14 days if unopened, undamaged, and with accompanying documents (receipt, invoice). The user bears shipping costs unless the return is due to company error or defective products.

12.1 Product Warranty

Warranty is provided only by the manufacturer. The company does not provide additional guarantees for suitability.

13. Applicable Law & Other Terms

13.1 All terms are essential. If any term is invalid, others remain in effect.
13.2 The company may modify terms, prices, or product descriptions or suspend the site temporarily or permanently without notice.
13.3 Greek law governs these terms, and Athens courts have exclusive jurisdiction.

14. Transaction Security

The company ensures the security of personal data and transactions using SSL (Secure Sockets Layer) encryption, which protects all transmitted information, including credit card details, from alteration or interception.