TERMS OF USE

The website "www.carhouse.gr" is the online store for the sale of products via the Internet of the company Car House EE, hereinafter referred to as the "company."

Company Name: Car House EE
VAT Number: 800671400
Tax Office: Z Thessaloniki
Headquarters: Lagada 353, 564 30 Stavroupoli, Greece - Thessaloniki
GEMI Number:

All transactions conducted through www.carhouse.gr
 (hereinafter "site") are governed by Greek and European legislation regarding electronic commerce, Law 2251/1994 on consumer protection, as well as Law 2472/1997 on the protection of individuals from the processing of personal data as applicable.

1. Acceptance of Terms

Before making any transactions through our website, please review the following terms and conditions. The visitor/user is considered to have unconditionally accepted these General Terms of Sale, as they may be amended from time to time, whenever they use the services of the site.

2. Personal Data

Each visitor can browse the online store without providing any personal information.
A necessary prerequisite for placing an order is the voluntary disclosure by the user of some personal information. For this reason, the following will be requested: full name / company name, mailing address / headquarters, telephone number, email address, VAT number (for invoiced purchases), and the credit card number and its expiration date if choosing to pay via credit card.
The collection of this data is solely for the purpose of providing quality services and fulfilling orders. The company fully respects the confidentiality of this data and adheres strictly to data protection principles. It will not use or disclose the personal data collected in any unauthorized way unless with the express consent of the user or if required by relevant legal provisions or competent authorities.

When visiting the site's pages and to place an order, you may be asked to provide details related to you (name, profession, email address, date of birth, etc.). The personal data you provide on any of the pages and services of www.carhouse.gr
 is solely for the purpose of ensuring the operation of the relevant service and may not be used by any third party without complying with Law 2472/97 regarding the protection of personal data processing, as it stands.

The online store www.carhouse.gr
 operates in accordance with applicable Greek and EU laws and keeps your personal data securely for as long as you are registered in any service of www.carhouse.gr
, which will be deleted after the termination of the contractual relationship in any way.

The personal data provided at www.carhouse.gr
 is used exclusively by this site or businesses collaborating with it for the purpose of supporting, promoting, and fulfilling the contractual relationship, as well as sending informational material and offers. The stored data may be shared with the relevant judicial, police, and other administrative authorities upon their legal request, in accordance with the prevailing legal provisions. The customer has, within the framework of the telecommunications privacy law, the rights of information and objection as provided by Articles 11-13 of Law 2472/1997.

If you are not yet of legal age, before deciding whether to accept these terms and conditions, you should review them with your parent or guardian to ensure full understanding by both you and them. Acceptance of the terms and conditions by the parent or guardian will be considered as their consent on your behalf. Parents or guardians are advised to supervise their children when using the internet, mobile devices, or other gadgets. If you encourage your children to use the service, you are providing consent for them on their behalf to these terms and conditions.

The Information We Ask From You

Personal Data: Each visitor can browse the online store without giving any personal information. We will only require personal data when you become a member and proceed with a product order or if you simply place an order without being a member, or if you choose to receive our newsletter.

Information Regarding Product Purchases: The necessary details for each transaction are your full name, ID number (to ensure identity matching with your credit card details if choosing to pay via credit card), a valid telephone number, address (street, city, postal code), shipping address for the order, and type of receipt (invoice or receipt).

Invoice Data: In the case of issuing an invoice, we need the company name, VAT number, tax office, profession, and the registered address of the company.
In short, we only ask for the information necessary to ensure that you enjoy a smooth shopping experience: reliable delivery of the products you ordered, secure payment for your order, and personalized service based on your needs and preferences.

The user has the right to request information and objection according to the applicable law.

3. Registration

Once the user completes the registration process, they will receive a username and a personal access number (password). The user is solely responsible for all actions carried out with these credentials and must immediately inform the company in case of loss of these credentials.
After creating the registration, deletion is possible upon the user's request.

4. Intellectual Property Rights

The user accepts that they are granted a limited license to use the site for personal, non-commercial purposes.
The user acknowledges the exclusive right of the company or third parties who have legally granted usage licenses to the company for any intellectual property rights (both industrial and intellectual) contained on the site.

The website www.carhouse.gr
 is the official online platform of Car House EE. All content on the pages posted by Car House EE, including images, graphics, photos, designs, texts, services, and products, is intellectual property of Car House EE and is protected by relevant Greek law, EU law, and international conventions.

It is prohibited to copy, record analogically/digitally, reproduce mechanically, distribute, transfer, download, modify, resell, create derivative works, or mislead the public regarding the actual provider of the site’s content. Any reproduction, republication, uploading, announcement, dissemination, transmission, or any other use of the content for commercial or other purposes is allowed only with prior written permission from Car House EE or any other lawful owner of the above intellectual property rights.
Names, images, logos, and trademarks representing Car House EE and/or its online store and/or third parties affiliated with them, as well as their products or services, are exclusive trademarks and identifiers of Car House EE or www.carhouse.gr
 or the aforementioned third parties, and are protected by Greek, EU, and international trademark laws, industrial and intellectual property laws, and unfair competition laws.

The products mentioned on the pages of this website, which bear the trademarks of the respective organizations, companies, collaborators, and bodies, are their intellectual and industrial property, and these entities bear the relevant responsibility.
In any case, the appearance and display of these products on the www.carhouse.gr
 website should not be interpreted as a transfer or granting of rights to use them.

5. Warranty

The company provides no guarantee regarding the functionality of the site or its products, including fitness for any specific purpose, without limitation. All warranties provided by product suppliers or manufacturers are applicable.

The company makes every effort to ensure the proper functioning of this website, but does not guarantee that the site will be available without interruptions, without errors, or that it does not contain "viruses" or other harmful components.

For full warranty coverage for unassembled products, it is recommended that assembly be done by the company’s specialized technicians.
For products made in Greece and Italy, the option to extend the warranty is available upon prior agreement with the company’s salesperson.

6. Limitation of Liability

6.1. In no event shall the company be liable for compensation to the user for lost profits or damages from any cause related to the use and operation of this site, which the user initiates, including any damage caused to the user and arising from delayed, non-received, or lost data during the use of the site.

6.2. The company bears no responsibility for any links provided on the site.

6.3. The user is responsible for paying the relevant fees and any related costs caused by using the site.

6.4. The company reserves the right to immediately terminate access to the site for any user who violates these terms of use.

7. Orders

Placing an order for any product on this site does not constitute a contract between the user and the company, unless the company accepts the order via email, which will confirm the availability, description, and price of the ordered product. The acceptance of the purchase will be considered completed once the email confirming shipment has been sent, regardless of whether the user receives it.

8. Prices - Order Costs

The total cost of the order is determined by the net prices, applicable VAT, and shipping costs. The user will be invoiced for the total cost of their order.

9. Payment Methods

Payment for invoices can be made either by credit card, cash, or bank transfer. NOTE: For shipments via a shipping agent, payment via cash on delivery is not accepted. Therefore, prior payment must be made via bank transfer to the accounts listed below.

EUROBANK IBAN: GR0302600420000540201579113
Account holder: Nikos Makris

10. Shipping Method – Cost

Products will be shipped through a transport company of the company's choice or by mail to the address specified by the buyer. The shipping cost is determined based on the quantity of the products in the order.

11. Order Cancellation

Withdrawal/Cancellation of an Order can be done within 14 days from the delivery of the order. Withdrawal or cancellation of the order can be done in the following cases:

You can cancel an order before it is completed during the ordering process by pressing the "Delete" button found in the "Cart." Clicking this link will automatically remove the product from your cart.
If the electronic order has been completed, you can contact us at 6983444449 / +302310023123 or via the contact form, so that we can proceed with the cancellation of your order.
A request for refund or withdrawal will only be accepted if the products are in their original packaging, unopened.

Order Delay: An order may be delayed in cases of payment via bank transfer, as we ship the products only after the bank transfer is completed.

After the product has been shipped, the following terms apply.

12. Product Returns

You have the right to return the products you purchased and request a replacement. Returns are accepted within 14 days, and only if the products are new, unopened, the packaging has not been tampered with, and they are in their original condition. The return must be accompanied by the relevant documents (receipt, invoice, etc.).
In the case of a return, the user will bear the shipping cost, except in cases where the company is at fault, such as when incorrect products or products with actual defects are sent, in which case we will cover the shipping cost for both the returned and replacement products.

12.1 Product Warranty

For the store’s products, only the manufacturer’s warranty is provided, if it exists. The buyer may contact us for information regarding the existence of a manufacturer’s warranty.
The company does not provide any warranty nor guarantees the fitness of any sold product for any specific purpose.

13. Applicable Law and Other Terms

13.1. All terms of this agreement are essential. In case any term or its application under any circumstances is declared invalid or unenforceable by a competent court or authority, the remaining terms, as well as the aforementioned term in its application to other cases, remain valid in any case.

13.2. The company reserves the right to modify, including these terms, the prices, and descriptions of products, or to temporarily or permanently suspend the whole or part of the service without prior notice to the users.

13.3. The validity, execution, interpretation, and effects of this agreement are governed by Greek law, and the courts of Athens have exclusive jurisdiction and authority.

14. Transaction Security

The company takes all necessary measures to ensure the protection of personal data and transaction confidentiality.
The online store www.carhouse.gr
 uses the SSL (Secure Sockets Layer) security protocol for transactions, which is currently the most secure platform for online commercial transactions.
The SSL protocol encrypts all personal information, including credit card numbers, name, and address, so that they cannot be read or altered during transmission over the internet.
The SSL protocol is the global standard for certifying websites to network users and for encrypting data between network users and web servers.
All information sent using the SSL protocol is protected by special software that automatically verifies whether the data has been altered during transmission.